Before you send us a message, we would like to help you find the right answer on your own as quickly as possible. In many cases, you then don't have to wait for our response.

🔧 Questions about using your product?

Check out the How it works page for:

• Instructional videos
• User manuals
• Program explanations
• Important usage tips

❓ General questions about order, payment or delivery?

Check our Frequently Asked Questions page — quick and clear answers to the most common questions.

↩️ Questions about returns or our trial period?

Read our Return Policy — there you’ll find all terms, instructions, and return procedures.

📦 Questions about shipping or delivery times?

Check our Shipping Information for current delivery times and shipping costs.

📬 Still want to ask your question?

Use the form below and we usually respond within one business day. For technical questions, please feel free to include your order number and a brief description.