Our products are exclusively available through our official website: www.relivex.nl. This ensures the highest quality and service, directly from us to you.

At ReliveX, innovation and ease of use are central. Our products, such as the ReliveX™ Foot Massager V2, combine advanced technologies like NMES (neuromuscular electrical stimulation) with an intuitive and user-friendly design. We focus on the specific needs of people with chronic pain and offer effective solutions that are easy to use at home. Moreover, we listen to feedback from our customers and continuously improve our products to ensure the highest quality and comfort.

The delivery time consists of two periods:

1. Processing time (1-3 days): This includes order confirmation, customization, quality inspection, and packaging.

2. Delivery time (approximately 5-12 days): This is the time it takes to transport the package from our international shipping center to the delivery location. Once the item has been picked up from the warehouse, it takes 5-12 days to be delivered to the destination.

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, delays can sometimes occur during the delivery process. You can check the status of your order via the "Track Your Order" page on our website. If you have not received your order three days after the expected delivery time, please contact us.

Shipping costs are on us and therefore FREE unless otherwise stated.

Yes. You can return any order to us within 90 days without giving a reason. Please contact us at info@relivex.nl.

On the "Track Your Order" page, you can enter your email address to track your package.

Track and Trace information becomes available once your package reaches the courier. Please note that there may be a slight delay in updating the information.

Check your spam folder. If you still haven’t received it, please contact us at info@relivex.nl.

Our devices are designed to provide pain relief using advanced technologies such as NMES (neuromuscular electrical stimulation). This technology stimulates muscles and promotes blood circulation, helping to reduce pain and support recovery. Usage is simple: place the device on the desired area, adjust the intensity, and let the technology do the work. Each product comes with a clear manual, making it easy to use at home.

NMES stands for neuromuscular electrical stimulation. It is a safe, scientifically backed method that uses gentle electrical impulses to activate muscles. It helps improve circulation, relieve muscle pain, and reduce stiffness. NMES is especially effective for individuals with chronic pain, muscle weakness, or limited mobility.

Our products are specifically designed for people with chronic pain, such as muscle and joint pain, arthritis, neuropathy, or stiffness in the legs and feet. They are also suitable for individuals who sit or stand for long periods, experiencing tired legs or poor circulation. If in doubt, always consult a medical professional before using a device.

Immediately! Many users report instant pain relief. Long-term results may vary, but regular use for 15 minutes a day can lead to lasting relief from chronic pain.

Our device comes with a 90-day risk-free guarantee. We are confident you’ll experience pain relief with our device, but if not, contact us within 90 days of receiving the product at info@relivex.nl.

Yes, our devices are designed to be as flexible as possible. Whether you’re at home, in the office, or traveling – they are lightweight, portable, and easy to carry. Ensure you use the device in a dry environment and always follow the manual to get the best results wherever you are.